Privacy Policy
Last updated: April 2026
At Skin Academy NE, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what personal data we collect through our website, how we use it, and your rights.
Who we are
Skin Academy NE, 31 Medomsley Road, Consett, County Durham, DH8 5HE
If you have any questions about this policy or your personal data, please contact us at:
Email: info@skinacademyne.co.uk
What we collect
We may collect:
your name
email address
phone number
details included in your enquiry
website usage information such as IP address, browser type, and pages visited
If you contact us about treatments, you may also provide health-related information where relevant to your enquiry.
How we use your information
We use your information to:
reply to your enquiries
arrange appointments or consultations
provide information about our services
improve our website and services
maintain website security
comply with legal obligations
Google Analytics
We use Google Analytics to understand how visitors use our website and to help improve it. Google Analytics may collect information such as pages visited, time spent on the website, device type, browser, and general location data. Google Analytics uses cookies. Where required, these cookies will only be used with your consent.
Sharing your information
We may share your information with trusted third-party providers who help us operate our website or business, such as hosting, IT, analytics, and booking or contact systems. We do not sell your personal data.
How long we keep it
We keep personal data only for as long as necessary for the purposes it was collected and to meet any legal, regulatory, or record-keeping requirements.
Your rights
You may have the right to:
access your personal data
correct inaccurate data
request deletion of your data
object to certain processing
withdraw consent where applicable
To make a request, please contact us using the details above.
Cookies
Our website uses cookies for essential site functions and analytics. You can manage your cookie choices through your browser settings and any cookie banner shown on the website.
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.